Help Center
How can we help you?
Find answers to common questions below. If you need further assistance, feel free to contact us.
How do I find a technician?
Go to our Services page, select the category you need, and browse available professionals. You can filter by rating, location, and price to find the perfect match.
How do I create an account?
Click the 'Get Started' button in the top-right corner, fill in your details, and verify your email. Once registered, you can book services instantly.
What payment methods do you accept?
We accept bKash, Nagad, credit/debit cards, and mobile banking. All payments are processed securely through our platform.
Are technicians verified?
Yes. Every technician on our platform undergoes a thorough background check and verification process. We ensure they have the required skills and credentials.
Can I cancel a booking?
Yes, you can cancel a booking up to 24 hours before the scheduled time for a full refund. Cancellations within 24 hours may be subject to a small fee.
How do I contact support?
You can reach us via the Contact page, email us at hello@fixitnow.com, or call +880 1700-000000. Our support team is available Mon–Sat, 9 AM – 9 PM.